Product: Roster Server
Audience: ClassLink Administrator
To aid in debugging, you can use the find option to see whether or not a user or class has access to an application.
In the applications section, bring up the actions menu (click the three dots) for the app you want to check -> click Find.
You can search for either a class or a user. Classes can be searched by sourcedId, while Users can be found with either a sourcedId or username. Click search to find the Class or User.
If found, you will see a screen similar to this one. For Users, you will the information about the user, and the classes they are enrolled in and their demographic information. Searching for a Class will give information about the class and the users enrolled in it.