ClassLink users have the ability to reset their password through ClassLink! (Active Directory passwords only!)
- Active Directory Integration with ClassLink
- Password Reset options are enabled by school ClassLink Tenant Administrators (disabled by default) See details below.
- Users must setup password recover options in their ClassLink profile
- AD Service account used in the ClassLink network connector software can be a domain admin or delegated control**
Delegation of Control:
When delegating control to a specific OU for the service account, create a custom task to delegate
Next, Select User objects
On the next screen, check the “General” and “Property specific” boxes, then check the following properties:
“Read all Properties”, “Change Password”, and “Reset Password”
Click Next, then Finish.
Enabling Password Reset:
After using a domain admin or delegating permissions to the service account, next you need to enable a couple of settings in the ClassLink Management Console (CMC).
Login as a ClassLink Tenant Administrator. Open the CMC --> Settings --> Security.
Switch the Password Reset toggle on. Click the blue gear icon to configure password reset for select profiles. There will be 3 options to configure: Phone, Email or Security Questions. Once you add the options, please make sure to click the Save button.
Next, go to CMC -> Settings -> Login Page
Enable Password Reset to appear on the login page.
Setting up Password Recovery Options:
Once the password reset option is enabled, users must go to their ClassLink profile to configure their password recovery options. Click on your avatar and click MyProfile Settings to setup password reset.
Click on Password Recovery Setup.
Users will be able to configure their password recovery based on the options provided by the ClassLink Tenant Administrator. The example below shows all 3 available options.
Note: A user's phone number or email will need to be verified. If the user uses the security questions, then he or she will need to make sure to click Save questions at the bottom of the screen
When you click the "Help, I forgot my password" link, you will be taken to a page to reset your password.
The user will see the page below. The school code should be automatically populated if the user clicked the password reset
Once you fill out the requirements you will be prompted to change your password.