Product: LaunchPad

Audience: ClassLink Administrator

 

ClassLink allows Administrators to enable Two-Factor Authentication by Profile. Once enabled, users can set up their preferred method of verification.

Overview

• Enabling Two-Factor Authentication
• User Setup
• Resetting Two-Factor preferences

 

 Enabling Two-Factor Authentication

1. Settings -> Security -> Click the switch to turn it ON and then click the configure button.

 

 

2. Click Add next to the Profiles. You may even Require this feature by checking the box.

3. Close the window and Click Save.

 

User Setup

Note: Two-Factor preferences can only be set up by the user.

Phone:

If you choose a phone, they will be texted a code that they will have to enter in order to login in.

 

 

Image:

If you choose an image, you will have to pick that image during sign in each time. If you forget your image, you can have your administrator reset your two-factor authentication options.

 

 

Choose an image.

 

 

Below is an example prompt screen for image method of Two-Factor Authentication.

 

 

The user must now select the image he/she selected during the Two-Factor Authentication setup.

 

 

 

Resetting Two-Factor Preferences

Your users are bound to forget their Two-Factor preferences! This will prevent them from logging in. But no worries! You can now reset it from the Management Console.

1. Settings -> Security -> Click the configure button

 

 

2. You can reset Two-Factor preferences for an entire Profile or individual users. You may also want to Remove the feature entirely. Select the appropriate tab and Click Reset.

 

 

3. Close the window and Click Save.

Updated: Jan 2019