Product: LaunchPad
Audience: Instructor
If a student has lost or forgotten their password, My Classes can be used for instructors to initiate the process in their Dashboard to have students reset it for themselves.
Note: This feature of My Classes requires Active Directory integration and the new ClassLink Gateway Network Connector to be installed. Please contact a ClassLink Administrator and refer them to this article to enable the feature.
1. To initiate the process for a student to change their password, an instructor would go into My Classes, click on the appropriate class, select the Students section, and then click the name of the student whose password is to be reset.
2. In the menu that appears, option number 1 is to be selected "Enter a temporary password for the student." Then click the Reset button. On the student's next login, a prompt will appear to enter the temporary password and then create a new password.
3. It is possible to reset the password for multiple students as well. Click on the checkbox next to the students whose passwords are to be reset, then click on the Manage Selected button at the top of the Students section.
4. To reset all student passwords in a class, click Manage All at the top of the Students section.
